Listening happens, but being good at listening takes focus and hard work. We learn reading and writing early in our school lives but, when it comes to learning listening most of us only hear “sit down and listen” or something more colorful. The extent of our schooling in the art of listening is lacking, and it should come as no surprise most of us are not great listeners.
[Read more…] about 10 Quick Looks at Mastering Active Listening